Check out our ranking of the top call center services to see which one is right for your business. Voice service providers add value to your business since they give you the freedom to focus resources on important firm-building initiatives by automating client communications.
For your evaluation, we have compiled a list of the top call centers. To locate the firm that is the perfect fit for your business, go through company profiles, previous clients, and significant projects.
Best 25 Call Center Services For Business
San Francisco-based Upcall provides an call center services. It was established in 2016 and presently just focuses on offering phone services, with a workforce of about 20 people. A golf course software business engaged Upcall to produce more leads. Their present goal is to continually make outbound marketing calls to locate excellent fits for the client’s accounts.
A B2B lead generating business based in Kyiv, Ukraine is called SalesAR. Since 2019, their 25-person team has mostly served small firms in the advertising, IT, and business services sectors with email marketing and content marketing. SalesAR was engaged by an IT consulting firm to provide digital marketing services. Through email and LinkedIn marketing, they are expected to forge deeper connections and generate more leads.
Cleverly is a call center services marketing company that was established in 2016 and provides its clients with lead generation and LinkedIn Ads. Los Angeles is the home base for their 50 staff. SMM services for a training and consultancy company were deftly supplied. The group created a customized LinkedIn campaign, complete with messaging, to connect with different companies.
Acquirent is a telephone call center services answering service that was established in 2004. The tiny company from Evanston, Illinois, focuses on phone services, CRM consultancy, and SI. A firm that offers omnichannel multimedia services uses Acquirent’s call center services. To apply surveys via email and phone calls and generate leads, they employ scripts that have been approved.
#5. Peak Support
Peak Support is a Boston-based business process outsourcing (BPO) company that was established in 2015. Their around 250 staff offer both voice services including B2C telemarketing and inbound appointment scheduling. Additionally, they offer customer service that focuses on email and chat. Peak Support a call center services offers customer support for a wholesale and manufacturing firm via Facebook and Zendesk. They are also gathering information from several channels for a consumer feedback loop.
#6. Simply Contact
Based in Dnipro, Ukraine, Simply Contact is a call center services for outsourcing. More than 400 people work for the 2015-founded contact center, which offers voice services as well as non-voice BPO/back office services. Various industries, such as hotel and leisure, supply chain, logistics, and transport, as well as e-commerce, are served by Simply Contact for mid-market and other-sized businesses. Customers of a customer service provider can receive email help in German, English, and Japanese via Simply Contact. Using an internal platform called EmanageCRM, they offer eight hours of support each day.
B2B appointment setup and lead generating service SalesRoads was founded in Coral Springs, Florida, in 2006. Their staff of over 30 workers provides telemarketing and sales outsourcing services.
On behalf of their customer, SalesRoads produces leads and places more than a thousand calls each month. They participate in every step of the sales process. Even sending samples to potential customers and keeping track of orders.
Conectys is a call center services with offices in București, Romania. The huge team was established in 2004 and provides voice services, non-voice bpo/back office services, and enterprise app modernization. Conectys was engaged by an AI computing business to provide call center services. For their consumer product line, they want to offer assistance on European technical services in seven new languages.
Vsynergize is a multinational call center services of sales and marketing services with locations in Pune, India, Westborough, Massachusetts, and San Francisco. About 300 people work at Vsynergize, a company that was founded in 2001 and is known for its call center services. The business offers its clients in the financial services, telecommunications, and healthcare sectors back-office services as well. In addition to developing email campaign message, studying a target market, making calls to a list of contacts, and setting up meetings, VSynergize provided sales and marketing assistance.
#10. Solvo Global
Founded in 2014, Solvo Global is a call center services with a staff of over 250 individuals. Their main office is in The Woodlands, Texas, and they provide customers with a range of back-office services in addition to voice services. A management consulting company that serves the legal sector contracts with Solvo Global to provide BPO services. This include handling contact center operations, scheduling meetings, nurturing leads, and other administrative duties.
#11. Apex Call Centers
Rosarito, Mexico-based APEX call center services is a provider of call center services. Their staff of more than 6 strategically placed sites, which was established in 2017, specializes in responding, customer support, help desk, order taking, and technical support services. APEX Call Centers has a partnership with a mortgage lending banking institution to provide call center services. Utilizing internal tools, they handle incoming calls while supporting and detecting the needs of end users.
#12. Helpware Contact Center
Founded in 2015, Helpware is a call center services with offices in Los Angeles. Around 135 people work for them, and they have expertise in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and other things. For the geographically wide clientele of a personalized food service provider, Helpware offers customer assistance. With more agents, they hope to improve the client’s time zone coverage.
#13. Cience Technologies
Cience is a Los Angeles-based PaaS (People as a Service) call center business. It was founded in 2015 and has operations in Manila, Ukraine. They provide phone services, conversion optimization, CRM consultancy, and SI services through their staff of more than 550 people. A software development business received lead generating services from CIENCE Technologies. They examined the client’s list of potential consumers before supplying a final list of fresh clients.
Scottsdale, Arizona-based Intelemark is a call center services and a business-to-business lead generating and appointment setup provider. More than 25 people work for the 1999-founded business, which offers voice and other marketing services to various businesses. A software business uses Intelemark to assist with appointment scheduling for their sales force. They make repeated calls to potential customers and, after setting up an appointment, provide the sales team thorough information.
A communications business called XACT was established in Orlando, Florida, in 1998. They employ 69 people and specialize in providing businesses in the business services, financial services, and consumer goods and services with custom-designed call center services. They provide virtual receptionist, marketing, help desk, and online support services in addition to voice services. A hotel and healthcare organization used the call center services of XACT. They provided reporting services and compiled a list of dental practices for the agents. For the customer, XACT used a thorough training approach to provide great abandon rates, conversion rates, and QA scores.
#16. Martal Groups
A sales firm with offices in San Francisco and Oakville, Canada is called Martal Group. Their team of 70 individuals, which was founded in 2009, primarily serves technology organizations in the SaaS, Enterprise software, and IT industries. They provide sales, account management, appointment planning, and outbound lead creation services. A media services firm engaged Martal Group to develop a sales strategy and grow their clientele in LATAM and North America. They assisted the company in establishing strategic alliances in the aforementioned markets.
#17. Remote CoWorker
A virtual assistant outsourcing business called Remote CoWorker was established in 2013 and is based in Hollywood, Florida. In addition to voice, finance and accounting outsourcing, and HR services, they also provide non-voice BPO/back office services with a staff of roughly 10 individuals. Small businesses in the real estate, business services, information technology, and telecommunications sectors make up their clientele. A cleaning firm receives customer support services from Remote CoWorker. The program they use has been explained to them by the customer, and Remote CoWorker a call center services, has optimized them with their knowledge.
#18. Fusion BPO Services
Founded in 2004, Fusion BPO call center services is a multinational business process outsourcing company with its headquarters in Montreal, Canada. They provide voice BPO, non-voice BPO, and transcription services through their team of over 1000 individuals. For a consulting firm, Fusion BPO Services offers inbound and outbound phone services. They access agents via MWP tools.
Smith.ai is a Palo Alto, California-based call center services of virtual receptionist and lead intake services. They were established in 2015 and now have over 100 employees that specialize in live calls and internet chat for small and mid-market businesses, usually in the legal, hotel, banking, e-commerce, healthcare, and real estate sectors. Live chat, AI chatbots, conversion optimization, and virtual receptionists are among the services offered. For an employment law practice, Smith.ai provides virtual receptionist services. All incoming calls are handled by their resources on behalf of the customer, and they send the information they gather from the callers to the business.
#20. Unity Communications
Founded in 2009, Unity Communications a call center services is a BPO firm with its main office in Tempe, Arizona, and branches in Global City, the Philippines; Santo Domingo, the Dominican Republic; and San Jose, Costa Rica. The team’s primary services are non-voice BPO and back-office support, but they also offer IT strategy consulting and cloud consulting & SI. With 28 people, they serve mid-market and small companies in the GPS, navigation, and GIS, business services, and telecommunications sectors. Support for customer service is being given by Unity Communications for businesses that a private equity company has just bought. Additionally, they assisted the customer in moving their phone app to Ring4 and their CRM to HubSpot.
Around 250 people work for Austin-based EBQ a call center services, which serves clients in the IT, advertising, and business sectors. They assist businesses wanting to generate B2B leads and schedule appointments by offering voice services, CRM consultancy, and email marketing know-how. For a SaaS startup, EBQuickstart offered sales development reps. The group offered list-building services and supported the client’s pipelines for cold calling and consumer qualifying.
A call center services, New York-based outsourcing partner is called CrewBloom. They were established in 2016 and have a staff of about 60 people who offer voice and back-office services. An organization that makes containers uses CrewBloom’s outsourcing services for customer support. Three sales development representatives are on hand to take calls and respond to questions and requests.
Located in Kiev, Ukraine, SupportYourApp is a call center services company that outsources customer service. More than 400 people work for SupportYourApp, a company that offers non-voice BPO/back office services as well as voice services. A health monitoring platform was looking for a supplier who could handle the technical problems that their users were reporting. Due to their prior collaboration with SupportYourApp, they made this decision.
Customer acquisition business SalesAladin a call center services was established in Ghaziabad, India, in 2016. SalesAladin provides content marketing, voice/call center services, non-voice BPO/back office services, and healthcare services to clients in the IT, business services, and healthcare sectors. For an IT services firm, SalesAladin offers Salesforce consulting. They are integrating Salesforce with the client’s systems and procedures.
A call center services virtual help services company called Uassist.ME was established in 2009. The team of approximately 150 individuals is based in El Salvador and specializes in voice services, non-voice BPO/back office services, and HR services. A real estate management company’s principal management partner was Uassist.ME. The customer and their 15-person team collaborated closely to qualify, nurture, and prime leads.