Telemarketing: Finding a market for your products or services requires the use of telemarketing services. Additionally, it can assist you in gathering client data via a pipeline that is well-integrated.
What Is Telemarketing?
Telemarketing is the practice of selling products or services to prospective clients directly through the phone or internet. Outbound calls, inbound calls, lead generation calls, and sales calls are the four most typical telemarketing call types.
The difficulty of telemarketing
Telemarketing is not an easy task that just anybody can complete. Because marketing frequently requires phoning strangers, it is a challenging profession. Conversations frequently don’t go as planned. Telemarketers need to be able to work with a wide range of people.
Top 25 Telemarketing Companies In USA
For your evaluation, we have compiled a list of the top telemarketing companies.
Pittsburgh-based Virtual Assist USA is a provider of telemarketing business process outsourcing services. They were established in 2008, employ roughly 20 people, and deal mostly with customers in the business and consumer services sectors. They offer both voice help and non-voice back office solutions, such data input.
Transcom is a 1995-founded company that specializes on customer experience. With headquarters in Rebro, Sweden, they also have a location in Bacolod City, the Philippines, and a workforce of more than 7,000 people. They provide largely to clients in the telemarketing business services, financial services, and media industries and are experts in voice services.
Over 45,000 people work for the outsourcing business Convergys. They began operations in Cincinnati, Ohio, in 1998. They provide businesses in the financial, commercial, and healthcare sectors with telemarketing services as well as non-voice BPO/back office services. Convergys was engaged by a multinational firm to increase online support for social media platforms. The two worked together to build response KPIs, enhance volume and traffic management, and gauge customer satisfaction, among other new procedures. They routinely outperformed the client’s satisfaction benchmarks.
Alorica is a sizable non-voice back office service and call center that was established in 1999. They provide telemarketing services as well as non-voice back office and bpo services. The company is based in Irvine, California.
Founded in 1977, SYKES is a supplier of digital marketing, customer assistance, and technical support. They are headquartered in Tampa, Florida, and have a workplace there as well. They are experts in social media marketing, non-voice BPO/back office services, and voice services. SYKES assisted a significant retailer with their seasonal demand planning. The business adopted its SKYESHome solution, a flexible network and infrastructure, a hiring strategy, and a training program for workers who choose to work from home. In the end, the business provided their retail client with the prompt and professional service they need to satisfy the seasonal demand.
#6. W&T Solutions
A web development firm called W&T Solutions was founded in 2021. Their tiny staff, which is based in London, the United Kingdom, specializes in e-commerce development, social media marketing, Telemarketing services, web development, and more. Web & Tech Solutions was hired by a firm that provides truck dispatch services to create their logo. The group subsequently created a WordPress website for the customer and improved the content.
A call center company called Startek has offices in Metro Manila, the Philippines; Greenwood Village, Colorado; and Kingston, Jamaica. The huge team, which was founded in 1987, offers voice services.
Konecta, a provider of non-voice back office and bpo services, was established in 1999. They have a sizable team in Milton Keynes, England. They provide voice services as well as non-voice back office and bpo services.
Georgia’s Macon is home to the call center Lingo Communications. The firm has a tiny staff and provides voice services. The business was started in 2005.
#10. Infosys BPO
An Infosys Ltd. BPO subsidiary is named Infosys. They started in Bengaluru, India, in 2002 and now have over 10,000 people. They cater to customers in the financial, healthcare, and telemarketing sectors by providing voice services, non-voice BPO/back office services, and HR consultancy. For a global mining firm, Infosys BPO deployed robotic process automation (RPA) to increase transaction volumes and shorten turnaround times. Then, they automated transactional procedures after integrating all of the client’s pertinent tasks into a single platform. As a consequence, the customer saw considerable changes, including a 36% increase in efficiency and a general decrease in cycle time.
With its main office in Bucharest, Romania, Competence Call Center is a global provider of telemarketing jobs and phone services. It also has a branch in Brasov, Romania. The business, which was established in 1998, now employs 651 people and offers voice/call center services, non-voice BPO/back office services, and social media marketing to its clients.
#12. CPM International
an answering service for phones In 2004, CPM International was founded. They have a midsize crew and have their main office in Barcelona, Spain. Both voice services and non-voice back office/bpo services are offered by them.
In 1988, SELLBYTEL, a telemarketing service, was introduced. They have a sizable workforce that provides voice services, HR services, non-voice bpo/back office services, and business consultancy from its base in Barcelona, Spain.
#14. Majorel Egypt
Cairo, Egypt is home to the telemarketing business consultancy firm Majorel Egypt. They were established in 2018 and provide business advice, HR services, voice services, non-voice bpo/back office services, and more.
#15. TENIOS GmbH
Call center TENIOS GmbH is situated in Köln, Germany. Voice services are provided by the tiny group. The company was founded in 2001.
#16. CCA International
Located in the United Kingdom, CCA International is a call center. The big company began operations in 1994. Both voice services and non-voice back office/bpo services are offered by them.
A call center with its main office in Newmarket, Canada and branches in Glasgow, the UK, and Phoenix, Arizona, is called Bill Gosling Outsourcing. Their staff of more than 500 has been specializing in non-voice and voice services since 1955. Business & financial services are only two of the many industries that Bill Gosling Outsourcing works with as customers.
AVOXI is an answering service in Atlanta, Georgia. They were established in 2001 and provide voice services.
Non-voice back office and bpo services as well as phone answering In 1991, QCSS was formed. They have a modest squad and are based in Deer Park, Illinois. They provide telemarketing services as well as non-voice back office and bpo services.
Response service In 1996, Global Call Forwarding was founded. The company has a tiny staff and focuses on providing voice services.
#21. EGA Connect
Contact center services are offered by EGA Connect in Sarajevo, Bosnia and Herzegovina. They were established in 2016 and now employ roughly 10 people to provide small companies with IT, retail, and telecoms services. Back office services, telephony services, and email marketing are all available.
#22. Alpha BPO Corp
ALPHA BPO LLC is a customer service outsourcing business with offices in Miami, Florida, and Managua, Nicaragua. The tiny team has expertise in web development, contact center services, managed IT services, and customer service outsourcing. The company was established in 2019.
#23. TSA Group
The TSA Group is a sizable provider of non-voice back office and call center services. The company, situated in West Perth, Australia, was established in 1997. Their team specializes in voice services and non-voice back office/bpo functions.
Volans Infomatics Private Ltd. is a contact center with offices in Clearwater, Florida and Noida, India. The midsize team was founded in 2019 and specializes in outsourcing contact centers, back offices, finance and accounting, and customer support.
#25. Callsite Solutions
A phone answering service is called Callsite Solutions. The little business, situated in San Salvador, El Salvador, was established in 2022. They offer call center services, back office outsourcing, sales outsourcing, and customer service outsourcing.